FAQs

Can I customize my Tour ?
Yes, you can customize your tour up to your recommendation about what you want to see and go, we provide the expert's guide you need however the destination you want to choose it up to you.
Which style of trip is right for me?
Our 5 styles of travel – Adventure, Private, family and Group, and finally culture trecks– cover a whole gamut of travel experiences. To find out which one has ‘You’ written all over it, visit our trip styles page.
How can I make a booking?
There are three ways to make a booking – online, over the phone or in person. Online bookings are made via the ‘Book Now’ button available on each trip page. (we offer three payment methods "Paypal",Bank Transfer,Cash Payment)
How many people can join a tour?
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I’m a single traveller, will I be charged a single supplement?
World Expeditions does not require single travellers to pay a surcharge for travelling alone on the vast majority of our trips. Our holidays are primarily on a twin share basis, so if you are joining the group as a solo traveller, we will match you with someone of your own gender. The choice is yours however; if you prefer not to share, we offer single supplements that will guarantee a single room and/or tent for you. Your trip notes will outline the options in relation to single rooms.
Can I organise my own private group?
If the specified departure dates are not suitable, or if you would like to vary the itinerary, we would be happy to develop a program to suit your travel interests. We regularly organise tailor-made holidays for families, groups of friends, schools and charities. As a general rule, for a quote to match the brochure trip price you will need a minimum of six people in your group.
Are there any hidden extras or surcharges?
Incorporating as many inclusions as possible into the trip cost such as most meals, transport and accommodation means you are able to limit your spending once you leave home. Additionally, we do not charge a supplement if you are a single traveller.
How many people will be on my trip?
Good things come in small packages, which is why we keep our group sizes down. This means we’re small enough to remain flexible as we thread our way through communities without intimidating the locals. On most of our trips you’ll be part of an intimate group of 12-16 people, though our group sizes are on average 10 people. Our Overland trips are in purpose-built vehicles that can carry up to 24 travellers. Group sizes are displayed on each trip’s overview page on our website.
I’m travelling alone – is that OK?
This is the beauty of the Intrepid style of travel: many of our travellers join because they are travelling solo and want to meet and share experiences with like-minded people.
HOW DO I CANCEL A TRIP?
Call us right away. If it’s after normal business hours, please contact the next involved travel supplier (airline, hotel, tour operator, cruise line) to cancel any reservations you will not be able to use. If you purchased travel insurance, please contact the insurance company’s 24-hour line to start the cancellation process and ensure your maximum refund.
How can I contact you?
If you need assistance we are happy to help. You can either email the Travel Consultant on your Quote or you can phone our Reservations department on 1300 883 887 or if you are calling from outside Australia +61 7 3804 8411 and ask for the Consultant handling your booking. Please have your Quote reference number ready. (it starts with QW....) Our office hours are Monday to Friday 8.30am to 5.00pm (Brisbane, Qld time). Outside of these hours we have staff processing bookings who are contactable available via email at [email protected].

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